Download all installation files and locate your serial numbers before you begin the installation process. Install Creative Suite 5 Master Collection Before you begin, close all applications, including your web browser. Make sure you have administrative privileges or can validate as an administrator. If you are installing as an upgrade, the installer will check your system to find the valid upgrade product.
If it cannot find it, it will ask you to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch. Click OK. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file and double-click it to open the file.
After the DMG file finishes verifying, a window will open containing the installer. Do one of the following: Mac OS Double-click the Install. Windows Navigate to the directory where you saved the installation files and double-click the.
After the files finish extracting, the installer should launch automatically. Open the folder named for the product that you purchased, then open the Adobe CS5 folder, and double-click Set-up.
Follow the onscreen instructions to complete the installation. When prompted to enter a serial number, enter your Adobe Creative Suite 5 serial number and complete the installation. You may be asked to close conflicting process in order to complete the installation process. Install Adobe Acrobat 9 If you already have Acrobat 9 Pro installed, either as part of a suite or as a standalone application, you do not need to reinstall it.
Existing Acrobat 9 Pro users should download and install the most current updates. If you have Acrobat 8 or earlier installed on your computer, you must uninstall it before you install Acrobat 9 Pro. To remove Acrobat, do one of the following: Windows After the files finish extracting, the installer should launch automatically. Open the Adobe Acrobat 9 folder, then open the Acrobat9 folder, and double-click Setup.
After the files are copied, launch Adobe Acrobat 9 Pro Follow the onscreen instructions to complete the installation. When prompted to enter a serial number, enter your Adobe Acrobat 9 Pro serial number to complete the installation.
This applies to both the standalone versions of the applications as well as the components of Master Collection CS5. Until you upgrade to a compatible bit operating system, you can install and use the bit support package included with your purchase. You do not need to install the bit support package. To benefit from the workflow enhancements of Dynamic Link you must install the bit Support package included with your purchase.
Navigate to the location where you saved the downloaded files. If the installer does not start automatically, locate the folder that contains the extracted files. Follow the onscreen instructions to install the bit support package. When prompted to enter a serial number, enter your bit support for CS5 Production Premium and Master Collection serial number to complete the installation.
For additional CS5 installation help, go to www. BG After serializing a trial of Premiere Pro CS5, it may take several minutes to start the installation of the additional protected content. Re-launching Premiere Pro after serializing will install the protected content immediately.
For more detailed information about troubleshooting your installation, go to www. In order to install additional components or reinstall your software after your original installation, you will need access to the original installer CD, DVD or the download from the web. Repair is not an available option. Uninstall your software Before you uninstall, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows.
Select the product that you want to uninstall, click Uninstall, and then follow the on-screen instructions. Mac OS has new uninstall functionality. DO NOT drag applications to the trash to uninstall them. Select Remove Preferences, then Authenticate as an Administrator and follow the on-screen instructions. Known issues Products will not appear in the Deactivation screen until they have been launched. BG Note: If you want to install the product on a different computer, you must first deactivate the software on your computer.
Trial software Entering a serial number Enter the serial number for the software you purchased in the serialization screen. The serialization screen will load the first time you launch the application. You can enter a serial number for the application itself or a serial number for any Creative Suite edition that contains the application. If the product you purchased is a Creative Suite, you can enter the serial number in any of the applications contained in the Creative Suite.
Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched. Only applications running as a trial will recognize the new serial number.
Then on the next launch of the application, it will recognize the new serial number. The serial number you purchased is for the use of the software in a specific language, and will only be accepted by a product installed in that language.
Volume licensing Volume licensing customers cannot purchase from a trial directly. However, a volume licensing serial number can be used to serialize all Creative Suite applications, except the Acrobat 9 trial or retail versions that ship with a Creative Suite edition.
Acrobat 9 volume licensing software must be purchased from an authorized Adobe licensing center. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license. To find a reseller in your area, go to http: Acrobat trial software Windows: You must install Acrobat and Creative Suite applications separately. If you wish to purchase these applications, you will need to provide separate serial numbers for Acrobat and the Creative Suite edition.
Acrobat is not available for trial on Macintosh. If you wish to purchase a Creative Suite product, a Macintosh compatible version of Acrobat will be provided. For example, some codecs for encoding MPEG formats are available only with the full version of these products. For additional information, visit www.
This product may automatically attempt to activate over the Internet. Font installation All font related documentation is online. Visit http: The Creative Suite 5 installer installs fonts into a default system font directory. Many of these fonts are newer versions of fonts installed by Creative Suite 4. If the installer finds older versions of these fonts in the default system font directory, it will uninstall the older versions, and save them to a new directory.
The default system font directory is: Apple Macintosh: You can re-install the older fonts by deleting the new font files from the default system font directory, and moving the old files back into that directory. There are additional fonts on the content disc. For information on installing these fonts, see http: Customer care Customer Service Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues.
To find out how to contact Adobe Customer Service, please visit Adobe. Support Plan Options and Technical Resources If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http: Alternatively, you can click on Change beside the country name at the top of the screen to select a different country or region.
We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. If you are having any issues with installing or uninstalling any of your Creative Suite 5 applications, please try rebooting your system prior to contacting Support.
Install a Creative Suite 5 edition from disc. The components of Adobe Creative Suite 5 Master Collection are located on multiple DVDs. Available separately or in suite collections, Adobe Creative Suite 5 products are Adobe CS5 Master Collection - £2,/£2, including VAT. Full prices shown. Upgrade prices determined by which software you already own. Adobe CS pricing is/was the same across the board.
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