Some Online Services may be subject to fees and require a subscription. Fees subject to change. Install your software 1. Before you install, close all applications currently running on your system—including other Adobe applications, and browser windows. It is also recommended to temporarily turn off virus protection during the installation process. You must have administrative privileges or be able to validate as an administrator.
Do one of the following: Insert the DVD in your drive, and follow the on-screen instructions. If you downloaded the software from the web, the installer will self-extract and launch automatically.
If you are installing as an upgrade, the installer will check your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded.
You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch. If you are installing Flash Professional CS 5.
The installer will prompt you if it detects that you are offline. An Adobe ID is required to purchase a subscription. If for some reason, you cannot connect to the Internet, you can install the trail version of the software and input your subscription serial number and Adobe ID during installation. For more information about your subscription software, go to www. Uninstall your software Before you uninstall, close all applications currently running on your system—including other Adobe applications, and browser windows.
Select the product that you want to uninstall, click Uninstall, and then follow the on-screen instructions. Mac OS has uninstall functionality. DO NOT drag applications to the trash to uninstall them. Select Remove Preferences, then Authenticate as an Administrator and follow the on-screen instructions.
If you are uninstalling subscription software, please note that uninstalling does not cancel or stop your subscription. To cancel your subscription, please go to Your Subscriptions at www. If you want to install the product on a different computer, you must first deactivate the software on your computer.
For example, some codecs for encoding MPEG formats are available only with the full version of these products. Entering a serial number Enter the serial number for the software you purchased in the serialization screen. The serialization screen will load the first time you launch the application. You can enter a serial number for the application itself or a serial number for any Creative Suite that contains the application.
If the product you purchased is one of the Creative Suites, you can enter the serial number in any of the applications contained in the Creative Suite. Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched. If you purchased Flash Professional CS 5. Only applications running as a trial will recognize the new serial number.
Then on the next launch of the application, it will recognize the new serial number. The serial number you purchased is for the use of the software in a specific language, and will only be accepted by a product installed in that language. Volume licensing Volume licensing customers cannot purchase from a trial directly. However, a volume licensing serial number can be used to serialize all Creative Suite applications, including the Acrobat X trial.
Please contact your reseller or authorized Adobe licensing center to place an order for a volume license. Electronic licensing You must accept the license agreement and warranty terms to use this product.
This product may automatically attempt to activate over the Internet. In order to take advantage of your complimentary subscription of CS Live services, and get up-to-date product information, training, newsletters, and invitations to Adobe events and seminars, you must register your product. Please note that if you purchased Flash Professional CS 5. Developers will need to establish an account with the Android Market to publish their application. For more information, visit http: This requires the developer to be a member of the iOS Developer Program and follow the program guidelines.
A developer certificate from Apple is required in order to test and deploy applications to iOS devices. Known issues with Flash Professional CS5. Customer care Customer Service Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe. Support Plan Options and Technical Resources If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http: Outside of North America, go to http: An alternate method is to click on Change beside the country name at the top of the screen to select a different country or region.
We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. Other resources.
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