Windows Description: Symantec pcAnywhere provides secure remote access to computers and servers. It lets administrators quickly resolve help-desk and server support issues and other users stay productive while they work away from the office. The remote user can then work on the host computer as if sitting in front of it.
The connection also allows files to be transferred between computers. This product includes both host and remote software. A license for this product allows one host computer to be accessed by any number of remote computers and one remote computer to access any number of host computers. Organizations should request as many licenses as they have host or remote computers, whichever number is larger.
Gateway lets users find and connect to computers that are behind a firewall, router, or other type of network address translation NAT device. Web Remote allows connections through a Java-enabled web browser. Here are some notable features of this product: Security features such as mandatory passwords, logging, serialization, integrity checking, host address blocking, and FIPS compliance help ensure that only authorized users have access to Symantec pcAnywhere host machines.
The Symantec pcAnywhere Host Administrator enables administrators to start, stop, and configure pcAnywhere hosts from a central location; create configuration groups to remotely manage and configure multiple workstations on the network; and distribute configuration files simultaneously to multiple workstations on the network.
The host invitation feature simplifies the process of hosts establishing a reverse connection from behind firewalls and NAT devices. A new quick-connect applet provides one-click access to frequently used features, preserves authentication, automatically deploys host software, and restarts stopped services. NFR Version: NFR products cannot be upgraded to new releases. Organizations seeking new releases should request new donations through TechSoup South Africa.
In addition, NFR products do not include telephone assistance with product issues or add-ons; however, free online technical support is available at Symantec's website through its knowledge bases and discussion forums. Choose Carefully: The administrative fee for this downloaded product is not refundable. Installation File and Licenses: When your donation request has been approved, TechSoup South Africa will send an email to your organization email address containing download instructions.
In 7 to 10 days, Symantec will send a second email with a certificate for your user licenses and the serial number needed for downloading.
Symantec pcAnywhere Lightweight Quick Connect application allows simple access to frequently used remote connections. Multiple monitor support allows you to specify a monitor to view or to scroll among all attached monitors on the host computer. Smart card authentication NEW! Native whiteboard support provides a two-way communication tool for a technician and an end user to collaborate. Standard drawing features are used to mark the screen for both users to see.